Return Policy

30-Day Return Policy

We accept returns on eligible items within 30 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. We reserve the right to refuse returns that do not meet these criteria.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at returns@classicdiamondjewelry.com to request a return authorization (RA) number.

2. Pack Your Item: Securely package your item in its original packaging, including all accessories, tags, and documentation.

3. Ship Your Item: Once you receive your RA number, ship the item back to us using a trackable shipping method. You are responsible for the return shipping costs.

4. Receive Your Refund: Once we receive and inspect your returned item, we will issue a refund to your original form of payment within 7-10 business days. Please note that shipping charges are non-refundable.

Exchanges

If you would like to exchange your item for a different size, style, or color, please follow the return instructions above and indicate your exchange preference when contacting our customer service team. We will process your exchange once we receive your returned item.

Non-Returnable Items

Some items are not eligible for return or exchange, including:

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at returns@classicdiamondjewelry.com. We will work with you to resolve the issue and provide a replacement or refund as needed.

Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact us at returns@classicdiamondjewelry.com. Our customer service team is here to assist you.