Shipping Policy
At Classic Diamond Jewelry, we are committed to delivering your order accurately, securely, and on time. Our shipping policy outlines important information regarding shipping methods, delivery times, and associated costs to ensure a smooth shopping experience.
1. Shipping Methods
We offer the following shipping methods for domestic and international orders:
2. Order Processing Time
Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address. Shipping costs will be displayed at checkout before completing your purchase.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.
5. International Shipping
We ship internationally to most countries. Please note that international orders may be subject to customs clearance procedures and import duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.
6. Shipping Restrictions
Some items may be subject to shipping restrictions due to size, weight, or destination. If your order is affected by shipping restrictions, our customer service team will contact you to discuss alternative shipping options.
7. Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Shipping Delays
While we make every effort to deliver orders within the estimated timeframe, unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may cause delays in delivery. We appreciate your patience and understanding in such situations.
If you have any questions or concerns about our shipping policy, please contact us at shipping@classicdiamondjewelry.com. Our customer service team is here to assist you.